Our AI-Powered Products
Discover our comprehensive suite of AI-driven business tools designed to revolutionize your operations.
Incentra
AI-Powered Performance Gamification Platform
Transform your contact center operations with our advanced AI-driven performance gamification tool. Drive employee engagement through intelligent incentive models and real-time AI performance tracking.
Key Features
- AI-Powered Real-time Performance Dashboards
- Smart Gamification Engine with AI Leaderboards
- AI-Optimized Commission & Incentive Calculators
- Intelligent KPI Tracking & Predictive Analytics
- AI-Enhanced Team Competition Management
- Automated AI-Driven Reward Distribution
Business Benefits
Increase agent productivity by up to 40% with AI insights, reduce training time, and boost employee engagement through intelligent gamification.
Recruitek
Client & Employee Relationship Workspace
Win new business and look after the people you've already placed — all in one workspace. Recruitek CRM brings your BD pipeline, client accounts, and deployed employee records together, with a built-in ticketing system to manage employee relations from query to resolution.
Key Features
- Kanban Deal Board — Drag-and-drop pipeline across customizable BD stages
- Account & Contact Management — Full client hierarchy with multi-stakeholder tracking
- Deployed Employee Register — Live view of every placed employee mapped to their client and contract
- Employee Relations Ticketing — Raise, assign, and resolve ER cases with full audit trail
- BD Activity Logging — Calls, meetings, emails, and follow-ups in one timeline
- Mandate Handoff — One-click conversion from won deal to live recruitment requisition
- Sales & ER Dashboards — Pipeline value, win rates, open tickets, and SLA tracking
- Document Vault — NDAs, MSAs, contracts, and employee records in one place
Business Benefits
One workspace for the full client lifecycle — from first BD conversation, through delivery, to ongoing employee relations — so nothing falls between sales, recruitment, and post-placement care.
Axia
Performance & Talent Workspace
Set goals, run reviews, and track every employee's career journey — all in one workspace. Axia brings goal-setting, continuous check-ins, formal reviews, calibration, and 360° feedback together, configurable to whatever performance framework your organisation runs — Balanced Scorecard, OKRs, SMART, or your own.
Key Features
- Configurable Framework Engine — BSC, OKRs, SMART+Values, or build your own model
- Goal Setting & Cascade — Weighted objectives flowing from CEO to frontline
- Continuous Check-ins & 1:1s — Weekly updates, shared agendas, and an evidence locker
- Mid-year & Year-end Reviews — Self + manager assessment with digital sign-off
- Calibration & 9-Box — Rating moderation plus Performance × Potential talent mapping
- 360° Feedback & Recognition — Peer input, anonymity controls, and a kudos wall
- Career Profile & Timeline — Every promotion, rating, and milestone in one view
- AI Review Assistant — SMART coach, draft summaries, bias lens, and development planner
Business Benefits
One workspace for the full performance lifecycle — from goal-setting and continuous check-ins through reviews, calibration, and succession planning — backed by a complete career profile for every employee, so leaders run fair, evidence-rich reviews and HR has a single source of truth on talent.
Lumyn
Advanced AI-Powered Learning Management
Revolutionize your training programs with cutting-edge AI-driven content creation. Automatically convert documents into engaging presentations and videos using advanced AI for comprehensive learning experiences.
Key Features
- Advanced AI Document-to-Presentation Conversion
- AI-Powered Automated Video Generation
- AI-Enhanced Interactive Training Modules
- Intelligent Progress Tracking & Predictive Analytics
- Multi-format Content Support
- AI-Facilitated Collaborative Learning Spaces
Business Benefits
Reduce content creation time by 80% with AI automation, increase learning engagement through AI personalization, and track skill development with AI analytics.
Knowvia
AI-Driven Intelligent Knowledge Base
Centralize and organize your organizational knowledge with our AI-powered smart knowledge management system. Enable teams to find information quickly and share expertise effectively through intelligent AI assistance.
Key Features
- Advanced AI-Powered Search & Discovery
- Intelligent Content Management System
- AI-Enhanced Version Control & Approval Workflows
- Smart Access Control & AI Permissions
- Integration with Popular Tools
- AI Analytics & Predictive Usage Insights
Business Benefits
Reduce information search time by 70% with AI search, improve customer support efficiency, and maintain consistent information quality with AI validation.
Kairos
AI-Powered Attendance Confirmation & Workforce Compliance Platform
Eliminate Excel-based attendance tracking and bring your entire outsourced workforce onto a single platform. Kairos enables employees, client approvers, and billing teams to mark, review, and confirm attendance through a beautiful calendar interface — with AI-driven insights and a complete audit trail that protects every stakeholder.
Key Features
- Interactive Calendar-Based Attendance Marking
- Multi-Level Approval Workflow with Client Sign-Off
- AI-Powered Attendance Analytics & Anomaly Detection
- Immutable Audit Trail with Full Change History
- Smart Notifications with Auto-Generated PDF & Excel Reports
- AI Business Insights for Workforce Utilization & Cost Optimization
Business Benefits
Reduce attendance disputes to zero with a provable approval chain, leverage AI insights to identify attendance patterns and optimize workforce deployment, and eliminate manual Excel reconciliation.
Kippu
AI-Powered Omnichannel Ticketing Platform
Deliver exceptional customer experience across every channel. Kippu unifies email, chat, voice, social, and messaging into a single intelligent inbox — powered by AI that understands customer intent, prioritizes what matters, and helps your agents respond faster, smarter, and with greater empathy.
Key Features
- Unified Omnichannel Inbox (Email, Chat, Voice, WhatsApp, Social)
- AI-Powered Intent Detection & Sentiment Analysis
- Intelligent Ticket Routing & Auto-Prioritization
- AI-Assisted Response Drafting & Tone Optimization
- Real-time Customer Context with 360° Conversation History
- Predictive CSAT Scoring & Proactive Escalation Alerts
Business Benefits
Elevate customer experience with up to 40% faster resolution, higher CSAT scores, and consistent service quality across every channel — while reducing agent workload through intelligent automation and AI-driven workflows.
Mieruka
Contact Center Analytics & WFM Intelligence Platform
The ultimate guide and home to contact center metrics. Mieruka delivers detailed analysis, intelligent inferences, and powerful workforce management tools — all powered by AI. Transform raw contact center data into actionable insights with automated dashboards, predictive staffing models, and real-time performance intelligence.
Key Features
- AI-Powered Contact Center Dashboards with Real-Time Metrics
- Intelligent Workforce Management (WFM) Scheduling & Forecasting
- Predictive Staffing Models with AI Demand Forecasting
- Automated Performance Inference & Root Cause Analysis
- Omnichannel Metrics Unification (Voice, Chat, Email, Social)
- AI-Driven SLA Compliance Monitoring & Alerting
- Custom KPI Builder with AI-Assisted Benchmarking
- Real-time Agent Adherence & Productivity Intelligence
Business Benefits
Turn contact center chaos into clarity with AI-driven analytics that predict staffing needs, identify performance gaps, and automate workforce decisions — reducing overstaffing costs by up to 30% and improving service levels through intelligent forecasting.
Organa
Interactive Org Chart & People Directory Platform
Bring your organization to life with beautiful, always-current org charts. Organa imports your employee data from Google Sheets, Excel, or CSV and auto-renders an interactive, drag-and-drop org chart — with configurable card displays, multiple layout styles, and employee self-service profiles that keep your directory accurate without HR chasing updates.
Key Features
- Effortless Data Import — Google Sheets, Excel & CSV with a canonical import schema
- Tenure-Based Colour Coding driven by each employee's date of joining
- Configurable Card Display — choose per-chart what shows (name, designation, department, date of joining & more)
- Drag-and-Drop Re-parenting to restructure teams visually
- Five Layout Styles — Classic Tree, Horizontal Tree, Compact Outline, Radial & Team Grid, powered by Chart Views
- Employee Self-Service — viewers update their own photo, LinkedIn, date of birth, address & qualifications via a skippable first-login wizard
Business Benefits
One directory, many views — power a leadership review chart and an induction pack from the same data. Keep org structures accurate with drag-and-drop editing and employee-maintained profiles, eliminating stale spreadsheets and outdated PowerPoint org charts.
Ready to see Zefficacy in action?
Book a personalised walkthrough of any product in our suite — tailored to your team, your workflows, and your KPIs.